Cable Dahmer Kia of Lee's Summit

What an awesome dealership, this was my husband and I’s first Kia to ever own and we couldn’t be happier. Had to start shopping around for a car and we finally went to Cable Dahmer Kia in Lees Summit and we met Rickey Nichols and he showed us this K5, he went above and beyond answering all of our questions and we loved his down to earth personality. We went back the next day and met his assistant Keaton Waters that took us over everything possible about the car and also had such a fun personality and was so patient with us, we learned a ton from them both. They sold us on the car and we love it. Thankyou both so much!!!!!

Bad business! DO NOT TRUST! 1-Communication is terrible with no return calls. 2-we confirmed a car was available before we made a 30 minute drive, we double checked before leaving and the salesperson said they confirmed with manager that it was available and went so far as to go out and take a video tour of it. Made appointment for 30 min after that. We get there and manager immediately starts asking if they can look for other cars if the optima didn’t work out. We said sure but were there to see the optima. 15 minutes of waiting and all of a sudden they pull up a ford fusion. I asked about the optima. They said manager wanted us to see ford in case optima didn’t work out. We said no to fusion and salesperson said she’d go get keys for optima, returns promptly with manager saying the optima sold. Take what you will from that but we’re confident they flat out lied to us over and over about the availability of car we wanted to see, just so they could take a shot at selling us something different. Insulting and disgusting sales practice. Wasted a huge chunk of our day and they knew what they were doing.

I don't often write a review but thought this one was merited. We we just got back from visiting Cable Dahmer Kia and although we were unable to come to terms on a sale it was a great experience. The associate, Justice, and the sales manager were both thoroughly respectful and informative. There were no high pressure tactics. I would highly recommend.