Cable Dahmer Buick GMC of Independence

Lucy was great! Very helpful and great communication!

Won't help me verify part numbers for my GM Vehicle so I can make sure to order the correct parts. RIDICULOUS!! I called again on 3/24/25 and let me tell you, CHOOSE A DIFFERENT GM DEALER, the way I was spoken to and treated was unacceptable. Will not help me verify why the parts I order per there recommendation were too small. The employee would not give me any information besides $40/pop for a stud. THANKS FOR THE HELP CABLE DAHMER!! Psst. NOT!! I did not just spend 4 days removing a broken stud for employees of GM/CABLE DAHMER to treat me the way they did and must get off on the power trip of holding onto part numbers.

Oil change and tire rotation. Did what I asked which was mark my oil change mileage at 7500 miles per the book. Staff is great and friendly. Got in and out from my appointment time. Only reason I took a star off is because I asked about a cabin air filter... Part and install was 99 dollars before tax. I asked what's the labor cost and the rep said it was all included in that cost... I thought that's weird so I asked how much he filter was... It's 35 dollars. Come on mechanics let's not nickel and dime every customer. I get it if they in there maybe just for that for any reason but If I'm buying 50 dollars in oil and paying the labor on that and the tire rotation of another 50...why you charging 65 dollars to install a filter... A minute and a half job... Come on let's do better. Needless to say I bought the filter myself and put it in myself when I got home from the oil change. I'll be back for continual maintenance but just hoping this sees someone high up to maybe make some kind of change... Or not 🤷🏽‍♂️