Cable Dahmer Not Impacted by Automotive Cyber Attack
Cable Dahmer Not Impacted by Automotive Cyber Attack
At Cable Dahmer, we take the safety of your data and privacy seriously. That is why the recent news of a cyberattack affecting the automotive industry has put our team on high alert. Fortunately, Cable Dahmer does not use CDK software, and none of our stores have been impacted by the attack. We continue to operate normally at all locations, meaning you can shop at Cable Dahmer with confidence.
What’s Going on with CDK?
CDK Global, which serves over 15,000 retail locations across North America, fell victim to back-to-back cyberattacks on June 19, 2024. The company promptly shut down most of its systems as a precautionary measure, triggering widespread disruptions across the automotive retail landscape. This software is integral to dealership operations, facilitating everything from vehicle sales and financing to inventory management and customer relationship management.
The impact on dealerships has been significant and multifaceted.
Many have been forced to resort to pen-and-paper methods for conducting business, a stark contrast to the digital efficiency they've grown accustomed to. Some dealerships report being unable to process deals, access customer databases, or even reach out to potential buyers. The situation has led to delays in vehicle deliveries and complications in various aspects of dealership operations.
Major players in the automotive retail sector, including AutoNation, Group 1 Automotive, Lithia Motors, and Sonic Automotive, have all reported disruptions to their operations. These companies have implemented alternative processes to continue serving customers, but the inefficiencies are evident. Some have had to sever all connections to CDK as a precautionary measure, further complicating their ability to conduct business as usual.
The financial implications of this cyberattack are yet to be fully quantified, but analysts have expressed concerns about potential impacts on late-June auto sales volumes. The prolonged outage could potentially affect the financial performance of affected dealerships and, by extension, the broader automotive retail sector.
Adding another layer of complexity to the situation, reports suggest that the attack bears the hallmarks of a ransomware incident. According to The Autopian, the hackers behind the attack are demanding a substantial ransom, with negotiations ongoing.
As CDK Global works to restore its systems, the company estimates that the process will take several days to complete. In the meantime, they are actively engaging with customers and providing alternative ways to conduct business.
Make an Automotive Improvement with Cable Dahmer
If you are shopping for a new ride or in need of an oil change in Kansas City, you can rely on our team at the Cable Dahmer Automotive Group. Here, we strive to go above and beyond to ensure you get the automotive experience that you deserve. And it is for that reason than many opt to count on us when it comes to their car.
Shop online, or reach out to us today in order to learn more.
